SASSA Contact Number on SASSA Application

To ensure effective communication, the South African Social Security Agency (SASSA) requires beneficiaries to provide valid contact information during the grant application process. Failure to do so could lead to the loss of important notifications. Further, if your phone number is no longer in use, updating it will ensure that you receive notifications regarding when to collect your grant.

Here are the steps you need to follow if you’d like to change your phone number on SASSA Contact Number.

Changing Phone Number with SASSA

There have been reports of SASSA Contact Number grant recipients not receiving important information related to their grant payments because they had changed their phone numbers and had not updated their contact information. The recipient and the agency are inconvenienced as a result of missed notifications about money availability and collection.

Beneficiaries may not receive timely information about when to collect their grant payment if their phone number is not updated. Changing contact information with SASSA Contact Number can be challenging for some. Several beneficiaries have reported difficulties updating their phone numbers with the agency, which has caused issues with transactions.

The SASSA portal must be active for beneficiaries before they can change their phone numbers. It is only possible for registered beneficiaries to make changes to their contact information. Additionally, SASSA Contact Number will verify a beneficiary’s identity by asking for their thirteen-digit South African identity number and six-digit application ID when they request a change in their contact information.

It is important to note that SASSA Contact Number allows only one submission request per 24 hours. Hence, beneficiaries should ensure that their requests are accurate and complete when submitting them.

Updating Your Contact Details with SASSA

The South African Social Security Agency (SASSA) offers several easy ways to update your contact information. Your application ID can be updated online through SASSA’s website if you have one. Enter your ID, click on “How do I change my contact details,” and follow the prompts to change your phone number and email address. To confirm the change, you will receive an OTP via SMS.

Don’t Have an Application ID? Here’s How to Get One

If you do not have an application ID with SASSA, you’ll need to create one before updating your contact information. You can do this by visiting the SASSA Contact Number website and selecting “SASSA Application Status.” You will be asked for your ID number and old phone number in order to create an application ID. You can then change your phone number and email address by following the steps in the previous section.

Update Your Contact Details with SASSA’s Official Email Address

If you prefer not to use SASSA’s website to update your contact information, you can email [email protected]. Please explain the reason for updating your contact information. You will be assisted in making the change by a representative.

Contact SASSA’s Toll-Free Call Centre for Assistance

You can call SASSA’s toll-free number at 0800 60 10 11 if you have questions or concerns about updating your contact information. We are happy to help you change your phone number or answer any other questions you may have.

You can update your contact information easily with SASSA Contact Number, and these options make it easy to stay up-to-date. You can contact SASSA directly for assistance if you have any issues or concerns.

How to Create an Application ID and Change Your Phone Number with SASSA

An application ID is required for changing your phone number with the South African Social Security Agency (SASSA). If you don’t have one, you can easily create one by following these steps:

  • Visit SASSA’s official website at
  • Scroll down until you see the option “Application Status” and click on it.
  • You will see a yellow bar with the text “Click here to check online.” Click on it.
  • Enter your ID number and submit.
  • Add your old phone number.
  • Your application ID has now been created, and you can use it to change your contact information.
  • If you have your application ID, you can change your phone number by following the same steps as before. You will be notified of all new details as soon as they are available.

Change Your Phone Number by Emailing SASSA

To change your SASSA Contact Number by email, please send an email to [email protected]. Let them know why you want to change your number.

Change Your Phone Number by Contacting SASSA’s Toll-Free Call Centre

You can also update your phone number by calling SASSA’s toll-free number, 0800 60 10 11, and requesting a change. The change can also be made in person at a SASSA office.

These methods are easy and hassle-free ways to update your SASSA contact information. You can resolve any issues directly with the agency if you encounter them.

Frequently Asked Questions (FAQs)

I’ve lost my phone number associated with SRD. What should I do?

If you lost your SRD phone number, you don’t have to worry. Changing your phone number is as easy as sending an email to [email protected]. Make sure to include your phone number and identity card. The toll-free number at 0800601011 is available if you don’t receive a reply within a month.

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