How to Submit SASSA Grant Applications Online – Step by Step Guide

The South African Social Security Agency (SASSA) offers convenient online services for beneficiaries to apply for permanent social grants and the Social Relief of Distress (SRD) grant. While SASSA provides in-person services at branch offices nationwide, utilizing their online platform can result in a faster and more efficient application process.

This guide aims to walk you through the steps of submitting both types of grant applications online. By following these instructions, you can navigate the registration process, log in to your SASSA account, and submit your application with ease. Whether you are applying for a permanent social grant or the R350 grant, SASSA’s online system provides an accessible way to access social support.

Registering for an Online SASSA Account

To apply for a permanent social grant through SASSA’s online portal, you first need to register for an online account. Follow these steps:

  • Visit the SASSA Services Portal: Go to the official SASSA website and navigate to the Services Portal section.
  • Click on ‘Register’ under ‘Register New Account’: Look for the registration option and click on it to initiate the process.
  • Agree to South Africa’s Protection of Personal Information Act (POPIA) & Cookie Consent: You will be presented with a consent prompt. Read and agree to the terms and conditions.
  • Click ‘Apply’: Proceed to the online registration form by clicking the ‘Apply’ button.
  • Fill out the user registration form: Provide the required personal details such as your name, surname, ID number, email address, and phone number.
  • Create a password: Choose a secure password that you will use for logging into your SASSA account in the future.

Logging into Your Online SASSA Account

Once you have successfully registered for an online SASSA account, you can log in using the following steps:

  • Enter your user name (which is your ID number) and the password you created during registration.
  • Grant access to the SASSA service website if prompted. This may involve allowing the website to access certain features or data in your browser.

Submitting Your SASSA Grant Application

After logging into your SASSA account, you can proceed to submit your online application for a permanent social grant:

  • Visit the SASSA Services website: Access the SASSA Services Portal using your web browser.
  • Log in using your user name (ID number) and password.
  • Click on ‘Apply for a Grant’: Look for the option that allows you to apply for a grant and click on it.
  • Specify the grant you want to apply for: Choose the specific type of permanent social grant you are applying for (e.g., disability grant, old age grant, child support grant, etc.).
  • Complete the grant application form: Fill out the form with accurate and up-to-date information. Provide all the required details, including personal information, contact details, financial information, and any supporting documentation.
  • Print out the affidavit: SASSA will generate an affidavit that you need to print out. This affidavit may contain additional information or declarations relevant to your grant application. Make sure to read it carefully.
  • Have the affidavit commissioned: Take the printed affidavit to the nearest commissioner of oath to have it commissioned or sworn.
  • Print, sign, and submit the bank payment form: Along with the commissioned affidavit, you will need to print, sign, and submit a bank payment form.
  • Upload certified supporting documents: As indicated by the application form, scan or obtain certified copies of any supporting documents required and upload them in PDF format.
  • Submit your application: Once you have completed all the necessary steps, submit your application through the online portal. You will receive a confirmation of submission with a reference number via email or SMS. Keep this reference number for any future inquiries or follow-ups regarding your application.

Applying for the R350 Grant

Ensuring Eligibility for the R350 Grant Before applying for the R350 grant, it is important to ensure that you meet all the specified eligibility requirements set by SASSA. These requirements may include factors such as income levels, unemployment status, and other criteria that determine eligibility for the grant.

Applying for the R350 Grant Online

To apply for the R350 grant through the online portal, follow these steps:

  • Visit the SRD grant website: Access the specific website designated for the Social Relief of Distress (SRD) grant application.
  • Click on ‘click here to apply online’: Look for the link or button that allows you to apply online and click on it.
  • Enter your mobile phone number: Provide your mobile phone number as requested on the application portal.
  • Verify with the OTP: You will receive a One Time Pin (OTP) on your provided mobile number. Enter the OTP to proceed with the application.
  • Confirm and accept the Clauses in the Declaration and Consent documents: Read through the clauses carefully and confirm your acceptance.
  • Enter your personal details: Provide your personal information, including your name, surname, identification details, employment information, and lifestyle sustainability information.
  • Provide your banking details: Enter the necessary banking details for payment purposes.
  • Follow the prompts: Follow the prompts on the application portal to complete your application. Make sure to provide accurate information and double-check all the details before submission.

Applying for the R350 Grant via WhatsApp

Alternatively, you can also apply for the R350 grant through WhatsApp using the following steps:

  • Add SASSA on WhatsApp: Save the SASSA contact number (082 046 8553) on your phone and add it to your WhatsApp contacts.
  • Send a message to the SASSA WhatsApp number: Send a message to the SASSA number stating “SRD Grant.” You can specify whether you are applying for yourself or on behalf of someone else.
  • Provide your name and surname: Enter your name and surname as they appear on your identification document.
  • Read and accept the terms and conditions: Respond with ‘YES’ to indicate your acceptance of the terms and conditions.
  • Indicate your citizenship status: Choose your citizenship status from the options provided (South African citizen, Permanent Resident, or Refugee).
  • Click on the link sent to you: SASSA will send you a link within the WhatsApp chat. Click on the link to proceed.
  • Confirm and accept the Clauses in the Declaration and Consent documents: Read through the clauses carefully and confirm your acceptance.
  • Enter your ID number: Provide your identification number as required.
  • Follow the prompts: Follow the prompts provided in the WhatsApp chat to complete your R350 grant application.


Embracing the online services provided by SASSA for grant applications offers numerous benefits, including convenience, efficiency, and speed. By following the step-by-step instructions outlined in this guide, applicants can navigate the registration process, log in to their SASSA account, and submit their applications with confidence. Whether it’s applying for a permanent social grant or the R350 grant, SASSA’s online platform streamlines the process and reduces the need for in-person visits to branch offices.

As technology continues to advance, leveraging online services becomes increasingly essential in providing accessible and efficient support to beneficiaries. By embracing the convenience of online grant applications, SASSA is working towards enhancing the delivery of social security services to those in need throughout South Africa.

Leave a Comment