Sassa Identity Verification Failed Message

Sassa Identity Verification: The Department of Home Affairs verifies applications for the Sassa grant program. Applicants who are selected receive an SMS notification confirming their selection. However, some applicants may receive a notification that says ‘Sassa Identity Verification Failed’, indicating their ineligibility.

Sassa rejects applications that do not meet program requirements or are considered inappropriate. The Sassa Identity Verification Failed message can be avoided by understanding the program’s proper requirements. The information in this article will guide you through the application process and help you become a successful applicant.

Sassa Identity Verification Failed’ Message

There are many people who have their grant applications rejected because of irrelevant information that does not meet the Department of Home Affairs requirements. It is reported as “Identity Verification Failed” on the Sassa SRD status check. Sassa approves applications that contain relevant information and comply with the department’s rules.

Applicants who feel their application was unfairly rejected can file a complaint with the Department of Home Affairs. In this step, Sassa will recheck the application and consider it if it meets its eligibility criteria. If an application is rejected, it must be resubmitted within 30 days to ensure approval on time.

Approval is done online, and sometimes errors occur during processing, which leads to rejection. Resubmitting the application with correct information is recommended in such cases. To find out the status of your grant application, you can track it online.

Follow these steps to request reconsideration of a rejected Sassa application:

  • Check your email for notification of ‘Identity Verification Failed.’
  • Click on the SASSA Appeal Form.
  • Verify the information provided in the initial application.
  • Enter the account number.
  • Verify the details.
  • To increase the chances of approval, this process must be completed as soon as possible.

Steps to Follow When Appealing for an SRD Grant

If your Sassa SRD status shows “Identity Verification Failed,” you can appeal the decision. Here are the steps to follow:

Reapply for the Grant Application

You need to reapply for the grant by visiting the website and following these steps:

Enter your ID Number

If you want the system to retrieve your application, you will need to re-enter your ID number.

Add Your Telephone Number

Add your telephone number to the application after entering your ID number.

Lodge the Appeal Again

The final step is to resubmit the appeal. The progress of your appeal can be tracked through your email. The appeal process will be available to you every month if your application is denied. Your appeal will be confirmed by SMS once it has been accepted.

Frequently Asked Questions (FAQs)

Q1) What is the meaning of identity verification failure?

Ans:- Your identity verification failed when your information did not meet the requirements of the grant application program.

Q2) How long does it take for Sassa to verify reconsideration?

Ans:- Reconsideration may take some time. It can take Sassa up to 60-90 days to verify your lodged appeal after you have resubmitted your application.

Q3) What should I do if my identity verification fails?

Ans:- Your grant application must be resubmitted if you cannot verify your identity. You must reenter your ID number and telephone number.


If you have experienced an identity verification failure, do not worry. You can expedite the reconsideration process by resubmitting your application as soon as possible. To verify your identity, you must appeal for an SRD grant if your application is rejected.

Leave a Comment